Laura truly exceeded our expectations, going above and beyond. Since my sister and I were both out of state, she more than once took care of issues that we could not. She helped us turn a house that appraised for $205K to a house that appraised and sold for $282,500. She was always responsive and her recommendations were based on sound judgement that I came to trust explicitly. Laura located an excellent re modeler, oversaw his work and guided him when there was doubt. She went so far as to scrub bath tubs herself when they didn't seem up to her standards. Our concerns were always her first consideration, she worked overtime to ensure our house sold and sold for the highest amount we could get. She helped resolve post inspection issues by again asking our re modeler to assist, then negotiated strongly on our behalf resolving a couple of, seemingly unreasonable. last minute issues. I would without hesitation recommend to Laura to anyone considering selling or buying a home in the Kansas City, Missouri or Kansas area. A true professional in every sense.